CC your advance address
Put your Advance address on the CC line once and every venue reply lands in your portal, parsed and ready to review.
The workflow, start to finish:
1. Find your advance address
Open Settings → Integrations. The Advance email address card shows an address built from your artist name, like son-of-a-boy-dad@parse.advancetouring.com. Click it to copy. Save it as a contact in your email app so it’s there when you’re advancing from a phone in a van.
2. CC it on the venue thread
When you email the venue, add your Advance address to the CC line. That’s the whole trick: every reply-all on the thread now reaches your portal without you touching anything. The venue sends set times at 11 PM, the update is waiting for you in the morning.
Don’t want to CC at all? You don’t have to. Wait until the advance is settled, then forward the whole chain to the same address in one go. The same works for a thread that’s already underway. Either way, don’t trim the quoted replies. The AI reads the full back-and-forth and keeps the numbers from the latest message.
3. Create a new show or link to an existing one
A New advance email popup appears in your portal with everything Advance parsed. If a show with a matching venue and date exists, link the email to it with Review Now. If not, click Create new show from this email.
4. Review what the AI extracted
Before the show is created, Advance lays out each field it pulled from the email as a checklist: schedule, deal, hospitality, wifi, contacts. Skim it against the original, untick or edit anything that’s off, then click Create show.
5. Let the thread keep working
This is where the CC pays off. When the venue replies with new details, the thread re-opens in your portal already linked to the show. No picking from a list; the popup says which show the reply belongs to. Review Now shows you what changed as a diff you approve field by field. If the reply is just “Great, thanks,” click Ignore reply and move on. The thread stays live for the next real update.
6. Mark it advanced
Open the show and fix anything the AI misread; every field edits inline. Once you’ve confirmed details with the venue, click Mark advanced and share it with your team.
When it doesn’t go smoothly
It landed but didn’t find the show. Advance links an email to a show by matching on venue, city, and date, and it needs two of those three to agree. One signal on its own isn’t enough, because a date-only match against the wrong show on the same day is worse than no match at all. When it can’t decide, the popup says No match found and you pick the show yourself from Link to existing show, or create a new one.
It also gets a second try. The first pass reads the raw email; about fifteen seconds later, after the AI has pulled out the venue and date properly, it tries again. So an email that arrives unmatched sometimes links itself a moment later.
It matched the wrong show. Under the matched show there’s a Wrong show? Pick a different one or create new control. Nothing is written to a show until you review, so a bad guess costs you one click.
Nothing arrived at all. Check the address you actually sent to against Settings → Integrations. The card shows a green Active chip when the address is live. If you’re in more than one artist portal, note that each portal has its own address, so an email sent to one won’t appear in another. Switch portals and look there.
You want a nicer address. The pencil next to the address opens a custom one. It defaults to your artist name, so most people never touch it, but if you’re going to be typing it into a CC line all year you can make it whatever you want.
The reply was just “sounds good.” Click Ignore reply. The thread stays live for the next real update.
What’s next
You’ve run the core loop. The next guide, Send your first day sheet, gets the schedule, contacts, and logistics in front of your whole touring party and the venue.